Legal Documents

399bet bangladesh — Terms & Conditions

Please read these terms carefully before using our platform. They are in place to protect both you and us.

Last Updated: 1 January 2026

Key Terms Summary

Key policies at a glance

Eligibility Requirements

You must be at least 18 years old to open an account at 399bet bangladesh. Accounts belonging to minors will be closed immediately and any associated balance will be forfeited.

Deposits & Withdrawals

Fast transactions are available via bKash, Nagad, and Rocket. KYC verification is mandatory before withdrawal. The minimum withdrawal limit is ৳500 BDT.

Bonus Policy

Each bonus comes with specific wagering requirements. Please read the relevant terms carefully before playing with your bonus balance, and make sure to meet them within the specified time limit.

Security & Privacy

Your personal information is protected by SSL encryption. No data is shared with third parties. You are responsible for maintaining the security of your own account.

Responsible Gaming

399bet bangladesh supports responsible gaming. Deposit limits, self-exclusion, and cooling-off options can be activated at any time from your account settings.

Prohibited Activities

Running multiple accounts, bonus abuse, and fraud are strictly prohibited. If proven, the account will be permanently closed and the balance forfeited.


These terms and conditions apply to all use of the 399bet bangladesh website and its associated services. By registering or using any of our services, you are considered to have read and fully accepted these terms. We strongly recommend reading them carefully before making any decisions.

Section 01

General Terms

399bet bangladesh is an online gaming platform offering slots, Live Casino, Sports Betting, and other gaming services to players in Bangladesh. By accessing or using this platform, you confirm that you have read and fully agree to these terms and conditions.

All services at 399bet bangladesh are intended for personal entertainment purposes only. Gaming on behalf of third parties or for commercial purposes is strictly prohibited. 399bet bangladesh reserves the right to modify its services, offers, or terms and conditions at any time.

These terms and conditions have been prepared in Bengali and are governed by the legal framework of Bangladesh. In the event of any dispute, the Bengali version shall be considered final.

Important: By using 399bet bangladesh's services, you acknowledge that gaming is a risk-based activity and that you participate entirely at your own responsibility.

Section 02

Account Registration & Eligibility

To create an account with 399bet bangladesh, the following conditions must be met:

  • You must be at least 18 years years old.
  • You must register using valid and accurate personal information.
  • Each individual is only One Account manage.
  • Opening multiple accounts from the same IP address, device, or payment method is strictly prohibited.
  • The mobile number and email address provided at registration must be valid and active.

After registration, 399bet bangladesh reserves the right to verify your identity. As part of the KYC (Know Your Customer) process, you may be asked to provide a copy of your National ID, passport, or driving licence. Withdrawals cannot be processed until this verification is complete.

Users are solely responsible for keeping their account password secure. Login credentials should not be shared with anyone. If you suspect unauthorized access to your account, contact 399bet bangladesh support immediately.

Section 03

Deposit Policy

Deposits at 399bet bangladesh can be made via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳300
  • Maximum Deposit: ৳1,00,000 BDT per day (without account verification)
  • Funds from a successful deposit are usually Within 5 minutes is added to the account.
  • For failed deposits, a refund will be issued within 1–3 business days.
  • Depositing via third-party payment methods is strictly prohibited.

399bet bangladesh is committed to preventing money laundering. We reserve the right to carry out additional verification on suspicious transactions and may be required to report relevant information to the appropriate authorities.

There are no additional charges on deposits. However, your payment service provider (bKash/Nagad/Rocket) may apply their own fees in accordance with their policies.

Section 04

Withdrawal Policy

The following conditions apply when withdrawing funds from 399bet bangladesh:

  • Minimum Withdrawal: ৳500
  • Maximum Withdrawal: BDT 200,000 per day (higher limits for VIP members)
  • Withdrawal requests are typically processed within within 24 hours processed.
  • Withdrawals may be held pending completion of KYC verification.
  • Refunds will only be returned to the same payment method used for the original deposit.

Wagering requirements must be met before any bonus funds can be withdrawn. If you request a withdrawal before fulfilling the wagering requirement, your bonus balance will be forfeited. Only real money balance is eligible for withdrawal.

399bet bangladesh reserves the right to review any withdrawal request. Additional documentation may be required for withdrawals that appear unusual or suspicious.

Section 05

Bonus & Promotion Terms

399bet bangladesh offers a range of bonuses and promotions. Each bonus comes with specific terms that must be met:

  • Welcome Bonus: Available to new members only, one time.
  • Wagering Requirement: Must be completed within a specified period after bonus activation.
  • Claiming multiple bonuses simultaneously is not permitted unless stated otherwise in the promotion's terms.
  • 399bet bangladesh reserves the right to cancel any bonus if abuse is suspected.
  • Winnings from free spin bonuses are subject to wagering requirements before withdrawal.

Full terms for each promotion are listed separately on the promotions page. 399bet bangladesh reserves the right to modify or cancel any promotion without prior notice. Not all games are available for play with bonus balance — specific game restrictions or betting limits may apply.

Please read all terms of the relevant promotion carefully before claiming a bonus. If anything is unclear, contact 399bet bangladesh support.

Section 06

Gaming Rules & Fairness

All games on 399bet bangladesh are operated by certified software providers and regularly audited by independent third parties. Game outcomes are determined by RNG (Random Number Generator) technology, ensuring results are entirely random and free from manipulation.

  • RTP (Return to Player) information for each game is available in the game info section.
  • If a bet is voided due to a system error, the relevant funds will be refunded.
  • In Live Casino games, the dealer's decision is final.
  • Bets placed in Sports Betting before odds change will not be affected.
  • If your internet connection is lost, the outcome of any active bet will be saved on the server.

In the event of any dispute over game results, 399bet bangladesh's server logs will serve as the final and binding evidence. To file a dispute, you must contact support within 72 hours of the incident.

Section 07

Prohibited Activities

The following activities are strictly prohibited on 399bet bangladesh:

  • Operating multiple accounts or using another person's account.
  • Bonus abuse — attempting to claim the same bonus more than once.
  • Attempting to hack the platform's gaming system or exploit any vulnerabilities.
  • Harassing or intimidating other players or 399bet bangladesh staff.
  • Engaging in money laundering or gaming with funds from illegal sources.
  • Using automated bots or software to play games.
  • Creating an account using a false identity or fraudulent information.

In the event of any of the above violations, 399bet bangladesh reserves the right to suspend the account without notice, forfeit all balances, and take legal action if necessary.

Section 08

Account Closure & Suspension

An account may be closed or suspended in the following circumstances:

  • Upon the user's own request to close the account.
  • If a self-exclusion request is submitted under the Responsible Gaming policy.
  • If evidence of a terms and conditions violation is found.
  • If KYC verification fails or false information is provided.
  • If the account has been inactive for an extended period (12 months).

To close your account, contact our support team. Please withdraw any real money balance before closure. For accounts closed by 399bet bangladesh, any valid balance will be refunded; however, bonuses and any winnings deemed suspicious will be forfeited.

Section 09

Limitation of Liability

399bet bangladesh will not be held liable in the following circumstances:

  • If a game is interrupted due to loss of internet connection.
  • If the account is compromised due to third-party software or hacking.
  • In cases of force majeure (natural disasters, war, government restrictions).
  • If a transaction fails due to the user's own error.

In any circumstance, 399bet bangladesh's maximum liability shall be limited to the total amount deposited by the user during the relevant period. 399bet bangladesh is not liable for any indirect or consequential damages.

Section 10

Changes to Terms & Contact

399bet bangladesh reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via their registered email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. If you object to any condition, please request account closure.

For any questions or complaints, please contact us:

  • Email: support@399betbangladesh.com
  • Live Chat: Available 24/7, typically responds within 30 seconds

FAQs

No, only one account per person is permitted at 399bet bangladesh. If the same individual is found operating multiple accounts, all associated accounts will be closed and any related balances will be forfeited.

Each bonus has its own validity period. Wagering requirements must generally be met within 7 to 30 days of bonus activation. Check the relevant promotions page for the exact validity period of a specific bonus.

Withdrawal requests are typically processed within 24 hours. Once KYC verification is complete, funds are usually received within 2–6 hours in most cases. First-time withdrawals may take slightly longer due to additional verification requirements.

Yes, you can close your account at any time by contacting our support team. Make sure to withdraw your real money balance before doing so. Self-exclusion is also available under our Responsible Gaming policy.

For significant changes, a notification will be sent to your registered email and an announcement will be displayed on the platform. You can always check the last updated date at the top of the page to see whether the terms have changed.

Have you read the terms and conditions?

Join 399bet bangladesh Now

Start gaming with confidence — know the terms before you play. Thousands of Bangladeshi players are already with us.

Safe & Verified 24/7 Support Mobile App Available Bangladeshi Payment

বাংলা