Your personal information is completely safe with us. Everything you need to know — what we collect, how we use it, and how we keep it secure — is explained here.
The core principles we follow to protect your information
All your personal and financial data is protected with 256-bit SSL encryption, ensuring security at every stage of data transfer.
399bet bangladesh never sells your personal information to third parties. Your data is used exclusively to improve our services.
Your data is stored on secure servers that undergo regular security audits. Multiple layers of protection are in place to prevent unauthorized access.
You have the right to view, update, or request deletion of your data at any time. Manage your notification preferences directly from Account Settings.
We are fully transparent about which cookies we use and why. You have the option to disable non-essential cookies at any time.
Our Privacy Policy is reviewed and updated on a regular basis. Users will be notified in advance of any changes.
This Privacy Policy applies to all users of the 399bet bangladesh website and app. By accessing or using our platform, you are considered to have accepted this policy. This policy has been prepared in Bengali and is governed by the applicable laws of Bangladesh.
399bet bangladesh is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is one of our greatest responsibilities. This privacy policy clearly outlines what data we collect, why we collect it, and how we keep it secure.
When you register with 399bet bangladesh, play games, or use our services, certain information is naturally generated. We use this information solely to provide you with a better experience — for no other purpose.
399bet bangladesh collects two types of information — what you provide directly, and what is generated automatically as you use the platform.
| Data Type | Details | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Device Information | IP address, browser type, device type | Security & Fraud Prevention |
| Gaming Data | Bet history, game activity, session duration | Ensuring Responsible Gaming |
We never collect or store your full payment card number or bank password. Sensitive payment details are handled directly by the payment gateway.
399bet bangladesh uses your information solely for the following purposes:
We never sell your data to advertisers or share it with third parties for marketing purposes without your permission. All data processing at 399bet bangladesh is conducted solely to improve the quality of service we provide to you.
Opt Out of Marketing Communications: You can opt out of promotional messages at any time by clicking the "Unsubscribe" link in any email or by contacting our support team.
399bet bangladesh may share your information with third parties only in limited circumstances and under strict conditions:
We contractually require third-party providers to uphold the same data protection standards we do. No third party may use your information for their own marketing purposes.
Cookies and similar tracking technologies are used on the 399bet bangladesh website and app. Cookies are small text files stored in your browser or on your device.
Cookies We Use:
You can disable non-essential cookies through your browser settings. However, disabling essential cookies may affect the performance of certain features on 399bet bangladesh.
399bet bangladesh employs industry-leading security technology to protect your data:
In the event of a data breach, we will notify the relevant authorities and affected users in a timely manner in accordance with applicable law. The security of your data at 399bet bangladesh is our highest priority.
If suspicious activity is detected: Change your password immediately and notify us at support@399betbangladesh.com.
As a 399bet bangladesh user, you have the following rights:
To exercise any of these rights, email us at support@399betbangladesh.com. We will respond within 30 business days. Please note that some data may not be erasable due to legal obligations.
399bet bangladesh retains different types of data for varying periods:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction History | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 3 Years |
| Cookie Data | Up to 1 year |
| Support Contact | 2 years |
Once the retention period expires, data is securely deleted or anonymized. Data relevant to an ongoing legal investigation may be retained for an extended period.
399bet bangladesh strictly prohibits registration by anyone under the age of 18. We do not knowingly collect data from minors. Age verification is carried out at the point of registration.
If we discover that personal data has been inadvertently collected from a minor, it will be deleted immediately and the account will be closed. Parents or guardians with concerns can contact us at support@399betbangladesh.com.
399bet bangladesh reserves the right to update this Privacy Policy at any time. When changes are made, the revised date will be shown at the top of the page, and registered users will be notified by email for any significant updates.
Continued use of 399bet bangladesh after any changes have been made will be considered acceptance of the updated Privacy Policy. If you object to the new policy, you may request account closure.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our data protection team is always ready to assist you.
We take all complaints regarding your data privacy seriously. Our team is committed to resolving your concerns promptly and effectively.
Your privacy is our priority. Start gaming in a safe environment — a platform trusted by millions of players across Bangladesh.